• Menu
  • Skip to left header navigation
  • Skip to primary navigation
  • Skip to main content

Before Header

  • Accessibility
  • Terms and settings
  • Site map
NHS Northumberland Clinical Commissioning Group

NHS Northumberland Clinical Commissioning Group

Clinicians commissioning healthcare for the people of Northumberland

  • Accessibility
  • Terms and settings
  • Site map
  • Home
  • About us
    • Our Governing Body
    • Governing Body members
    • Vision and values
    • Prescribing
    • Primary Care Commissioning Committee (PCCC)
    • How we work
    • Northern CCG joint committee meetings
    • Counter fraud
    • Safeguarding
    • Who we work with
    • Procurement
    • Our Integrated Care System and Partnerships
    • Primary Care Networks (PCN)
  • Get involved
    • Patient participation groups
    • Your NHS Online Community
    • Diversity and inclusion
    • You said, we did
    • How to get involved
    • Accessible communications
    • A new hospital for Berwick
    • Rothbury Community Hospital
    • Past engagement
    • Meet our engagement and communications team
  • Your health
    • COVID-19 Vaccine Information
    • Coronavirus (COVID-19)
    • Why is your GP practice working differently?
    • Need urgent care?
    • Find a service
    • Special Educational Needs and Disabilities (SEND)
    • Children’s mental health support
    • Personal health budgets
    • Health advice
    • What is social prescribing?
    • Stay well this winter
    • NHS 111
    • Patient choice
  • News
  • Events
    • Consultation and engagement events
    • Governing Body Meetings
    • Northern CCG joint committee meetings
    • Primary care commissioning committee meetings
  • Documents
    • Accessible information standard
    • Annual reports
    • Constitution and operational plans
    • Freedom of information disclosure log
    • Governing Body meeting papers
    • Plans and policies
    • Primary Care Commissioning Committee papers
    • Register of interests
    • Transparency reports
  • Opportunities
    • Vacancies
    • Training
  • Contact us
    • Compliments and complaints
    • Media enquiries
    • Freedom of information requests
    • Subject access requests

Mobile Menu

  • Accessibility information
  • Terms and settings
  • Site map
  • Home
  • About us
  • Get involved
  • Your health
  • News
  • Events
  • Documents
  • Contact us
You are here: Home / News / Northumberland commissioners delighted by positive NHS staff survey results in turbulent times

Northumberland commissioners delighted by positive NHS staff survey results in turbulent times

Wednesday 06 April 2022

Staff satisfaction remains high at NHS Northumberland Clinical Commissioning Group (CCG) despite the pressures experienced by all during the Covid-19 pandemic.

The national NHS Staff Survey results published recently show that 79% would recommend the CCG as a place to work and 88% would be happy with the standard of care provided to a friend or relative if required.

In addition, 98% of the staff surveyed agreed that care of patients and service users is the top priority for the CCG, which plans and commissions the county’s hospital, community and primary care services.

The annual survey, completed by NHS organisations across England, focuses on nine themes and provides a detailed insight into how staff feel about culture, their wellbeing, levels of engagement and motivation, equality, diversity and inclusion, safety and quality of care.

For the 2021 edition, the survey was updated to align with the NHS People Promise, which aims to reflect what matters most to staff and what would make the greatest difference in improving their experience in the workplace. The CCG scored at or above average across all elements of the People Promise, and for both staff engagement and morale.

A total of 39 CCGs took part in the survey, which was carried out during the last quarter of 2021. Northumberland’s scores were well above the national CCG average for questions such as the number of staff who look forward to going to work and those who would be happy with the standard of care provided.

Siobhan Brown, the CCG’s chief operating officer, said: “These results are really satisfying as they really reflect that the organisation has a clear focus on commissioning high-quality healthcare for the people of Northumberland, while ensuring staff feel valued and are fulfilled in what they do.

“This is the third time we have taken part in this survey and this last year more than ever has highlighted the need for collaboration and working together. Working in the NHS can be challenging and it is not always easy, but it is all about pulling together and being there for each other as a staff team.”

The survey also provides useful information for bosses as to how staff experience can be improved and areas on which to focus.

A number of areas saw a marked improvement from the 2020 scores for Northumberland CCG staff, such as the proportion of staff always knowing what their work responsibilities are rising from 77% to 84% and the proportion agreeing they have frequent opportunities to show initiative also increasing from 77% to 84%.

Siobhan added: “We are really pleased with our results, especially scoring at or above the national average for all of the NHS People Promise elements, but we know that there is always room for improvement.

“Looking after our staff is a key focus and we will not shy away from the less positive results in the survey, as they provide us with really useful information to ensure we continue to provide staff with the right support and opportunities.”

© 2023 - NHS Northumberland Clinical Commissioning Group

Manage Cookie Consent
We use cookies to optimise our website and our service.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Manage options Manage services Manage vendors Read more about these purposes
View preferences
{title} {title} {title}