Northumberland clinical commissioners celebrate another year of positive staff survey results

Tuesday 23 March 2021

After taking part in the NHS Staff Survey for the second time, NHS Northumberland Clinical Commissioning Group (CCG) has again been highly rated by its staff.

The results of its staff survey, a national initiative, have revealed that 89.4% of staff would recommend the CCG as a place to work, placing it as the third highest across England out of the 51 CCGs that took part.

Every year, the survey captures insights from individual organisations within the NHS, collating the data so it can be compared at a national level. This helps NHS organisations benchmark themselves against peers to shape and improve their overall organisational approach.

The team at the CCG scored the organisation as above average for all ten themes explored in the survey; including staff engagement, morale, safety culture, and team working.

Siobhan Brown, Chief Operating Officer at the CCG said, “These results are incredible and a true testament to the hard work everyone in the CCG has put in to help support each other.

“I would like to say a huge thank you to the team for pulling together throughout what has been a very challenging year and for their incredible dedication and tireless commitment to our patients and population in Northumberland.”

The findings from the survey show that 98% of staff agree that care of patients/service users is the organisation’s top priority, 91% are satisfied with the opportunities for flexible working patterns, 84% felt they have adequate materials, supplies and equipment to do their work, 83% feel trusted to do their job, 74% felt that communication between senior management and staff is effective, a 10% increase on last year’s result.

The results also show that the areas for improvement highlighted by last year’s staff survey have been actioned, with improved feedback on the quality of appraisals and the CCG’s focus on employee health and wellbeing.

Siobhan continued, “These amazing results show that our staff see us as a positive and progressive place to work. We will continue to build on the fantastic work we have done during our COVID-19 response and making the most of the incredible team spirit which has flourished.

“Whilst we have made great strides from last year we know there is still a lot of work to do and the survey has helped us find opportunities for further improvement which we will continue to work on throughout the year.”