Consultations and engagement

Current Engagement

Whalton Unit,  Morpeth

During September and early October, people in Morpeth and the surrounding area were given the opportunity to have their say about the temporary relocation of the Whalton Unit to Wansbeck General Hospital.  The CCG in partnership with Northumbria Healthcare NHS Foundation Trust, held public drop-in sessions in Morpeth and carried out independent research to find out the community’s views.

Public drop in sessions
Date Time Venue
11 September 10am – 2pm Corn Exchange, Morpeth Town Hall
11 September 4pm – 7pm Corn Exchange, Morpeth Town Hall
12 September 10am – 12noon Morpeth NHS Centre
13 September 11am – 1pm Morpeth Leisure Centre

Some further sessions took place on:

Tuesday 24 September 2019, Morpeth Riverside Leisure Centre
Main reception – 10am-12noon

Thursday 26 September 2019, Morpeth NHS Centre
Main reception – 12.30- 2.30pm

Tuesday 1 October 2019, Wansbeck General Hospital
Main reception, 10am-11am
South entrance, 12noon-1pm

People were able to complete an online survey which closed on 7 October 2019.


The Whalton Unit provides specialist care and rehabilitation for residents, predominantly frail older patients. It was temporarily relocated from Morpeth to Wansbeck hospital in December 2018 due to nurse staffing issues and an expected increase in activity over the winter period.

This decision was reviewed in April 2019 by the Trust and there was an agreement to extend the temporary location pending an updated report to enable a longer timeline for the impact analysis, with a specific focus on the experience of patients.

Prior to making any long term recommendations the CCG and the Trust have agreed to this programme of public engagement and independent research to understand the views of the local population in more detail. The findings from both the independent research and engagement activity will be collated and shared with the Northumberland Health and Wellbeing Overview and Scrutiny Committee in November.

Rothbury Community Hospital

In early 2019 the CCG set up a new engagement group to develop proposals for the future of Rothbury Community Hospital.  The CCG contacted members of the local community to invite them to join representatives from the the CCG and Northumbria Healthcare NHS Foundation Trust to work together to co-design possible solutions for the future of the inpatient ward.  The membership of the group includes local county councillors, local parish councillors, members of the Save Rothbury Community Hospital Campaign group, representatives from Rothbury Practice Patient Participation Group and Healthwatch Northumberland.


The CCG held a public consultation in 2017 on the proposal to permanently close the inpatient ward at Rothbury Community Hospital, and to shape existing health and care services around a Health and Wellbeing Centre on the hospital site. This proposal included continuing discussions with local people about how the centre could be modelled. Full information about the consultation and final decision to close the 12 beds in the inpatient ward can be found at the following link Rothbury Community Hospital.

The Northumberland Health and Wellbeing Overview and Scrutiny Committee met in October 2017 to consider the decision by the CCG and they referred the issue to the Secretary of State for Health, on behalf of Northumberland Council, who in turn referred the issue to the Independent Reconfiguration Panel (IRP), a non-departmental public health body.

The IRP found that further action was required locally to agree and implement the proposed health and wellbeing centre, potentially including inpatient beds. The letter from the Secretary of State can be found here.

In December 2018 a new group was established by Northumberland County Council which met in public to consider the findings of the IRP and examine proposals for the future of Rothbury Community Hospital with the aim of reporting back to the Secretary of State on progress.

At a further meeting of the Review Group in January 2019 the CCG set out a number of general proposals as to what kind of additional services could be provided in a health and wellbeing centre at the hospital and agreed to hold a period of engagement to discuss the ideas further with the local community.

The CCG will inform the Review Group of its decision by late Summer 2019. Further information can be found here.

Planned Engagement 

Patient Participation Groups

The CCG is working to further strengthen our current links with practice Patient Participation Groups (PPGs) as part of our public participation work. Our Communications and Engagement Strategy 2018 can be found on our website here.

We have been building links with PPGs through our engagement work on the Joint Health Wellbeing Strategy (JHWS) and the Musculoskeletal and Pain Service engagement and we are working to re-establish quarterly Locality PPG meetings in each of the localities (North, Central, West and Blyth Valley) as an opportunity to have two way conversations and feed in the views of PPGs to our staff and board.

We have engaged with practice representatives including GPs and practice managers at our monthly Locality Meetings, and strengthening our links with PPGs has also been has been discussed with and Healthwatch Northumberland. Information has been shared with practices and PPGs in the Practice Update ebulletin.

The first North Locality PPG meeting has been held and work is continuing to establish this model across the other three localities.

Any PPG members interested in coming to locality PPG meetings can contact the CCG’s communications and engagement manager on email for more information.

Closed engagement

Closure of Collingwood Medical Group

Collingwood Medical Group in Blyth is no longer providing GP services for patients. The practice took the difficult decision to terminate its contract and after careful consideration of all the available options, the CCG reluctantly decided that the practice would close permanently on 30 November 2018.

The CCG held a period of engagement and a series of drop in sessions for patients to come along and find out more information on the closure and how to re-register with another practice. The practice has now closed.

Northumberland Joint Musculoskeletal and Pain Service

The CCG held a period of engagement on the potential development of a new joint musculoskeletal (MSK) and pain service in the county.  The engagement took place with patients, the public, stakeholders and GP practices in Northumberland and included a survey in paper and digital formats and a visit to a practice.

To view a copy of the full engagement feedback report click MSK Engagement Feedback Report November 2018

Berwick Integrated Hospital Development Listening Exercise 

The listening exercise which was held in spring for people in Berwick and the surrounding area to give their views on the possibility of a new integrated hospital development has now closed.

The full Berwick Engagement Feedback Report can be viewed here. 

Dental Services in Rothbury and Hadston

NHS England conducted a period of engagement on dental services in Rothbury and Hadston, full information can be found at the following link Dental Services in Rothbury and Hadston

Closed consultations

NHS England consultation – Routine prescribing in primary care

Rothbury Community Hospital

NHS Constitution

Our constitution sets out how we will operate, taking into account the different needs and priorities of people living within Northumberland.

NHS Northumberland CCG Constitution VERSION 14.5 March 2018

The NHS Constitution has been created to protect the NHS and make sure it will always do the things it was set up to do in 1948 – to provide high-quality healthcare that’s free and for everyone.

Mapping who we engage with

NHS Northumberland CCG is committed to collecting the views from a range of Northumberland residents, including patients, the public, and carers. This includes listening to the views from protected characteristic groups.

For all engagement and consultation activities, we try to collect demographic information. This includes through surveys, from people taking part in focus groups, or those attending public meetings. This helps us to understand who we are engaging with.

Completing these forms is completely voluntary, and so the number of people providing this information can be less than the number of people who attended an event or complete a survey.

In 2018, we looked at the questions we were asking people. Please see below for some example questions we will be using in our consultations and engagements:

Equalities Monitoring

Would you be prepared to give us some information for Equality and Diversity monitoring?

Do you consider your health to be:

  • Good
  • Average
  • Below average
  • Have significant health problems

Do you consider yourself to have a disability, long term illness or health condition?

If yes, does this impact on your health?


  • 0-15
  • 16-24
  • 25-44
  • 45-64
  • 65-74
  • 75-84
  • 85-89
  • 90 and over


  • Male
  • Female
  • Prefer not to know


What race/ethnicity best describes you?

What religion are you?

Please tell us your sexual orientation?

Does your gender identity match you’re your sex as registered at birth?

  • Yes
  • No
  • Prefer not to say

What is your marital status?

For more information about our Equality and Diversity work please visit the Diversity and Inclusion page.