We are fully committed to involving the public in healthcare planning and provision. It is important that you have your say so that we can improve our health services. Throughout the year, we engage on a regular basis with members of the public, community and voluntary sector organisations, local community groups and patient participation groups.
We hold statutory three month consultations if there are plans for a significant change to a local service, and continually engage with our communities through focus groups, surveys, events, Your NHS Online Community, our website and social media. You can find a full list of our engagement activities, public meetings and events on our events page.
Members of the public are also encouraged to attend our Governing Body meetings which are held in public twice a year. Contact us for more information.
IAPT services ‘You said’ Between May and June 2021, we embarked on a period of engagement work that sought views on the Improving Access to Psychological Therapies (IAPT) service through a series of surveys and focus groups. The purpose of the engagement was to understand local patient experience of the service to support people with …
In May 2019, the CCG in partnership with Northumbria Healthcare NHS Foundation Trust announced that the £25 million investment in a new stand-alone hospital for Berwick would be located on the site of the current Infirmary. This decision was made after both the CCG and the Trust listened to, and reflected on, local views on …
Meet our engagement and communications team
Engaging with patients and our communities is at the heart of everything we do at the Northumberland CCG. We want to ensure that people are central to all of our decision making, and are given the opportunity to provide feedback on our services which can then be acted upon to improve patient care. We believe …
Your NHS Online Community is a digital space where you can share your views and opinions about your local NHS services. NHS Northumberland Clinical Commissioning Group and Northumbria Healthcare NHS Foundation Trust have come together to launch this online community to improve how we reach out to our communities and involve patients in our decision …
We want to encourage patients to get involved in how their local GP surgery services are run and can be improved by joining a Patient Participation Group. These belong to GP practices to enable two-way communication with the CCG and discussion about primary care issues and the wider health service. Feedback is given to our …
Following a public consultation in early 2017, a subsequent referral to the Independent Reconfiguration Panel (IRP) and recommendations by the Secretary of State for Health and Social Care, the CCG and Northumbria Healthcare NHS Foundation Trust have continued to work with the local community to resolve the future of Rothbury Community Hospital. In April 2019, …
Share your views about accessing GP practices
Patients in Northumberland are being urged to have their say about accessing healthcare at GP practices. We would like to better understand patient experiences to help inform any future changes to accessing GP services in the county. Through an online survey, we want to gain patients’ views on issues such as which healthcare professional you …
The Equality Act became law in 2010 and covers everyone in Britain. It protects people from discrimination, harassment and victimisation because of the protected characteristics that we all have. Under the Equality Act, there are nine protected characteristics: age disability gender reassignment marriage and civil partnership pregnancy and maternity race religion or belief sex sexual …
As an NHS body, we are required to meet the Accessible Information Standard in full. If you need any of our published information in another language or format (such as large print, Easy Read, braille, CD or audio tape) contact us. When you book an appointment with your Dentist, GP or Optician, let them know about …